Privacy Policy
Effective Date: 08/31/2026
CBK9 Training (“CBK9 Training,” “CBK9,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you visit our website, contact us, or request information about our services.
This Privacy Policy explains what information we may collect through cbk9training.com, how we use that information, how it may be stored or shared, and the choices available to you.
By using this website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you:
- Submit a consultation or contact request;
- Contact CBK9 by email, telephone, or other communication methods;
- Request information about training programs or services;
- Interact with forms or other features on the website.
Depending on the information you choose to provide, this may include:
- Name;
- Email address;
- Telephone number;
- General information about you and your dog;
- Information regarding your training goals or concerns;
- Other information you voluntarily include in a consultation or contact request.
You are not required to provide information that is not necessary for the particular request you are making. Please avoid submitting sensitive personal information through a website form unless it is reasonably necessary for your inquiry.
2. Service Dog and Health-Related Information
Because CBK9 provides service dog and medical-alert training, individuals may voluntarily include information concerning a disability, medical condition, or other health-related circumstances when describing their training needs.
If you choose to provide this information, CBK9 will use it for the purpose of responding to your inquiry, evaluating whether our services may be appropriate for your circumstances, and communicating with you regarding requested services.
CBK9 does not use information submitted through the website for advertising or targeted marketing purposes.
The website is not intended to function as a medical-record system, and you should not submit medical information that is unnecessary for your inquiry.
3. How We Use Information
CBK9 may use information you provide to:
- Respond to consultation and contact requests;
- Communicate with you about requested services;
- Understand your training needs;
- Provide information about CBK9 programs and services;
- Schedule or coordinate services when applicable;
- Maintain business and service records;
- Protect the security and functionality of the website;
- Prevent spam, abuse, or fraudulent activity;
- Comply with applicable legal obligations.
We do not sell your personal information.
4. Consultation Forms
CBK9 uses Gravity Forms to process consultation and contact forms on the website.
Information submitted through these forms may be stored within the website’s WordPress/Gravity Forms database and may also generate an email notification so that CBK9 can respond to your request.
You should understand that no method of transmitting or storing information online can be guaranteed to be completely secure.
5. Email Communications
When you submit a consultation or contact request, CBK9 may use the email address you provide to respond to your request or communicate with you regarding services you have requested.
CBK9 does not use consultation submissions to automatically enroll you in unrelated promotional email campaigns.
6. Cookies and Similar Technologies
The website may use cookies or similar technologies that are necessary for WordPress, website functionality, security, forms, or other essential website operations.
The website does not currently use Google Analytics, Google Tag Manager, Meta Pixel, or similar advertising-tracking technologies as part of its current configuration.
If additional analytics, advertising, or tracking technologies are added in the future, this Privacy Policy may be updated to reflect those changes.
7. reCAPTCHA and Security Services
CBK9 may use Google reCAPTCHA or similar anti-spam technology to protect website forms from automated submissions, spam, and abuse.
These services may collect technical information necessary to determine whether a website interaction appears to be legitimate or automated. Their use is subject to the applicable third-party provider’s own privacy terms and policies.
8. Third-Party Services and Links
The website may contain links to or integrations with third-party websites or services, including social media platforms, video platforms, mapping services, or other resources.
CBK9 does not control the privacy practices of third-party websites. When you leave the CBK9 website or interact directly with a third-party service, that third party’s privacy policy and terms may apply.
CBK9 is not responsible for the privacy, security, or content practices of third-party websites.
9. Information Sharing
CBK9 does not sell or rent your personal information.
Information may be accessed or shared when reasonably necessary to:
- Operate and maintain the website;
- Process website forms;
- Provide requested services;
- Maintain website security;
- Respond to your communications;
- Comply with applicable law, legal process, or lawful governmental requests;
- Protect the rights, safety, property, or security of CBK9, its clients, or others.
Any service providers used to operate necessary website functionality may have access to information to the extent necessary to perform those services.
10. Data Retention
CBK9 may retain information submitted through the website for as long as reasonably necessary to respond to inquiries, provide or manage services, maintain appropriate business records, resolve disputes, enforce agreements, comply with legal obligations, or otherwise operate the business.
CBK9 does not retain personal information indefinitely when there is no reasonable business or legal purpose for doing so.
11. Information Security
CBK9 takes reasonable steps to protect information collected through the website from unauthorized access, misuse, alteration, or disclosure.
However, no website, database, electronic transmission, or storage system can be guaranteed to be completely secure.
12. Children’s Privacy
The CBK9 website is not directed toward children under the age of 13, and CBK9 does not knowingly seek to collect personal information from children under 13 through the website.
If you believe a child under 13 has submitted personal information through the website, please contact CBK9 so that the information can be reviewed and, where appropriate, deleted.
13. Your Privacy Choices
You may contact CBK9 to ask questions about personal information you have submitted through the website or to request that certain information be corrected or deleted, subject to any information CBK9 may be required to retain for legitimate business or legal purposes.
Requests may be submitted using the contact information below.
14. Changes to This Privacy Policy
CBK9 may update this Privacy Policy from time to time to reflect changes to the website, services, technology, legal requirements, or business practices.
When changes are made, the updated version will be posted on this page with a revised effective date.
15. Contact
If you have questions about this Privacy Policy or how CBK9 handles information, please contact:
CBK9 Training
Email: support@cbk9training.com
Website: cbk9training.com